General terms and conditions
Version 01-03-2026
Kleine Wereldreiziger (KWR), Chamber of Commerce number: 63268779.
Kleine Wereldreiziger and Kleine Wereldreiziger PLUS are established in Oss, the Netherlands, at Koningsloper 2, and are hereinafter each separately referred to as the “Supplier”.
Nomoyo is part of Kleine Wereldreiziger and operates under the same legal entity.
The natural person or legal entity with whom the Supplier has entered into an agreement is hereinafter referred to as the “Customer”.
The Supplier and the Customer are hereinafter jointly referred to as the “Parties”.
These terms and conditions are divided into Part A (consumers, B2C), Part B (business, B2B), and APPENDICES: Partner Terms. Where digital content/services are delivered directly, the specific provisions regarding the right of withdrawal in Part A apply.
PART A: Consumers (B2C)
Article A1: Definitions
A1.1. KWR / Kleine Wereldreiziger: the company that provides the services and products.
A1.2. Services and products: the (digital) services and products to be provided by KWR as described on www.kleinewereldreiziger.nl, including access to and use of Kleine Wereldreiziger PLUS (member area), e-guides, online courses/training, and other digital content.
A1.3. Member area (PLUS): the restricted section of KWR that a Member or Customer can log into after purchase. Access is personal and non-transferable.
A1.4. Member: the natural person or legal entity (consumer) with whom KWR has entered into an agreement for an ongoing membership. Access is for personal use within the household only.
A1.5. Customer: the natural person or legal entity (consumer) who purchases a one-time digital product (for example, an e-guide). In that case, there is no ongoing membership.
A1.6. Agreement: the agreement between KWR and the Member or Customer, including these terms and conditions.
A1.7. Website: all websites and subdomains managed by KWR.
Article A2: Applicability and amendments
A2.1. These terms and conditions apply to all statements, (digital) products and legal relationships of KWR and to all agreements concluded with KWR.
A2.2. You enter into the agreement as a consumer; mandatory consumer law remains fully applicable.
A2.3. KWR may amend these terms and conditions unilaterally.
A2.4. If you do not agree with a material amendment, you may terminate the Agreement as of the effective date of the new terms. Any prepaid amounts will be refunded on a pro rata basis where required by law or where committed to by KWR.
A2.5. Digital content/services & right of withdrawal (Section 6:230p Dutch Civil Code): for digital products or services that become directly available online after ordering (such as PLUS access, e-guides, online courses/training), no cooling-off period/right of withdrawal applies. This will be clearly stated (checkbox/text) on the payment page.
Article A3: Offers and conclusion of the Agreement
A3.1. All offers are non-binding, unless expressly stated otherwise.
A3.2. The Agreement is concluded as soon as you order a membership or product and KWR confirms this.
A3.3. KWR may refuse participation without stating reasons in cases including, but not limited to, misuse, previous blocking, or incorrect information.
Article A4: Duration, renewal and termination
A4.1. Memberships run for the chosen term (monthly/yearly) and renew automatically for the same term.
A4.2. You may cancel at any time, subject to notice for the current contractual term. This can be done via your PLUS profile or by email.
A4.3. Access ends at the end of the paid period.
A4.4. After termination, KWR may block access to the member area and may request that locally stored KWR content be deleted within 7 days, unless stated otherwise in advance or permitted by law.
A4.5. Outstanding payments do not lapse upon cancellation or termination and remain due and payable.
Article A5: Rights and obligations of KWR
A5.1. KWR will make reasonable efforts to keep PLUS continuously available (best-efforts obligation), but does not guarantee uninterrupted or error-free operation.
A5.2. KWR is entitled to make changes and improvements to PLUS and its content. Restrictions to core functions will, where reasonably possible, be communicated in advance in a timely manner.
A5.3. KWR may send newsletters about PLUS and new content; you can unsubscribe at any time.
A5.4. KWR may remove data or messages that may cause harm or infringe the rights of third parties (see NTD in A8 and community rules in A7).
A5.5. KWR aims for correct and complete functioning of PLUS and its content, but is not liable for defects resulting from design and/or programming errors in third-party software on which PLUS operates. We will repair where reasonable and possible.
A5.6. KWR may display products or services of third parties. For some purchases made through our referrals, KWR may receive a commission; the content and fulfilment of those products/services remain the responsibility of the relevant third party.
Article A6: Rights and obligations of the Member/Customer
A6.1. You are responsible for providing correct and up-to-date (address) details.
A6.2. You must behave respectfully within PLUS and the community. In the event of continued violations, access may be blocked without any right to a refund.
A6.3. You may not post content that infringes the rights of third parties, and you may not use PLUS for commercial purposes, scraping, or data mining.
A6.4. You are solely responsible for choosing digital products of third parties brought to your attention through KWR.
Article A7: Use of PLUS and e-guides (licence)
A7.1. You receive a personal, non-transferable right of use; sharing logins or systematically forwarding/republishing content is not permitted.
A7.2. In cases of misuse or unusual activity patterns, KWR may temporarily suspend access for investigation.
A7.3. Removing or altering copyright and/or trademark notices is not permitted.
A7.4. Please check your access immediately after receiving your login details and report any inaccuracies or issues by email so that we can correct them.
Article A8: Availability, maintenance, security and NTD
A8.1. KWR may temporarily take PLUS (in whole or in part) offline for maintenance or updates; KWR will limit the duration where possible and schedule this outside peak times where possible.
A8.2. KWR takes appropriate technical and organisational security measures; however, 100% security cannot be guaranteed.
A8.3. Notice-and-Takedown: report alleged unlawful content by email with a link and explanation. KWR will assess this within 2 working days and may remove content or block accounts.
Article A9: Prices and payment (consumer)
A9.1. Prices are in euros and include VAT, unless stated otherwise.
A9.2. Membership fees must be paid in advance using the payment methods offered.
A9.3. Price changes will be announced at least 30 days in advance; you may cancel as of the effective date.
A9.4. Non-payment: KWR will first send the statutory 14-day notice. After that, statutory interest and extrajudicial collection costs may be charged. KWR may block access and, in the event of arrears of 3 months or more, terminate the membership.
A9.5. Complaints do not suspend your payment obligation.
A9.6. In the case of direct debit, you must ensure sufficient funds are available. You pay the first term yourself via the payment methods offered (for example, iDEAL).
A9.7. If you are considering reversing a payment, please contact us first so that we can handle this properly.
A9.8. KWR does not charge payment, administration or processing fees unless this has been expressly stated in advance.
Article A10: Intellectual property
A10.1. All intellectual property rights relating to the website, PLUS and its content (texts, e-guides, photos, videos, designs) belong to KWR or its licensors.
A10.2. It is not permitted to copy, disclose, sell or redistribute the service or any part thereof, except where permitted by law or licence.
A10.3. Membership is non-transferable.
Article A11: Liability (consumer)
A11.1. KWR is only liable for direct damage resulting from an attributable failure, up to a maximum of the amount you paid in the 12 months preceding the incident, with an absolute maximum of €2,500.
A11.2. KWR is not liable for indirect damage (including consequential damage and loss of profit), except in cases of intent or gross negligence.
A11.3. These limitations do not affect your mandatory consumer rights.
Article A12: Force majeure
A12.1. KWR is not obliged to fulfil its obligations in the event of force majeure, including but not limited to: disruptions at hosting partners, power/internet outages, epidemics/pandemics, (cyber)attacks, DoS attacks, government measures, and strikes.
A12.2. If the force majeure situation lasts longer than 60 days, either party may terminate the Agreement; settlement will take place on a pro rata basis.
Article A13: Privacy and cookies
A13.1. KWR processes personal data in accordance with the Privacy Statement and Cookie Statement on the website.
A13.2. KWR does not sell personal data and only shares data where necessary for the service or where legally required.
A13.3. In the event of business succession or acquisition, relevant personal data may form part of the transfer. We will inform you where necessary and respect applicable privacy legislation.
Article A14: Complaints
A14.1. Complaints can be sent by email to info@kleinewereldreiziger.nl; KWR will respond within 5 working days.
Article A15: Governing law and final provisions
A15.1. These terms and conditions are governed by Dutch law.
A15.2. If any provision is invalid, this does not affect the validity of the remaining provisions.
A15.3. You may not transfer any rights and obligations under the Agreement without our prior written consent. KWR may assign its payment claims.
Article A16: Promotional terms for giveaways and review campaigns
A16.1. Participation in promotions is free of charge, unless stated otherwise. Participation takes place when you have sent an email with the requested information or, where applicable, completed a registration form. From that moment, you have a chance to win.
A16.2. Each participant may enter a promotion a maximum of once.
A16.3. Participants are required to provide correct, current and complete information when entering a giveaway or review campaign.
A16.4. Participants must comply with the Social Media Advertising Code.
A16.5. The duration of the promotion will be stated in the promotion description.
A16.6. To participate, a participant must be at least 18 years old and resident in the Netherlands or Belgium. All other participants are excluded from participation.
A16.7. The winner will be selected randomly and impartially.
A16.8. Winners will be informed personally within 5 working days after the close of a promotion via the email address used for participation.
A16.9. KWR may, at its own discretion and without prior notice, amend or adjust these promotional terms during the promotion period, or amend or adjust the promotion without stating reasons, provided this does not disadvantage the participant.
A16.10. No correspondence will be entered into regarding the results.
A16.11. Prizes are not redeemable for cash or other goods.
A16.12. Employees of KWR are excluded from participation.
A16.13. Personal data obtained in the context of giveaways and review campaigns will only be used by KWR and will not be provided to third parties without your consent. Please also see our Privacy Statement.
A16.14. In cases not provided for by these terms, KWR will decide.
A16.15. KWR conducts its promotions in accordance with the Dutch Code of Conduct for Promotional Games of Chance dated 1 January 2014.
A16.16. These promotional terms are governed by Dutch law.
A16.17. Participants who do not meet the above conditions may be excluded from participation.
Article A17: Personal travel plan (custom work)
A17.1 Description: A personal travel plan is customised advice based on your wishes, family composition and travel pace. You receive a day-by-day itinerary with practical tips and useful links. This is advice and intended as preparation.
A17.2 The following are not included in a personal travel plan:
- Reservations/bookings: you arrange these yourself via the useful links in your itinerary.
- Contact during your trip: we do not offer on-trip support or an emergency number; we are not a travel agency.
- Medical/vaccination advice: for vaccinations and medical questions, please contact your GP or local health authority.
A17.3 If you decide not to proceed with the personal travel plan after our consultation, please inform us immediately after the consultation. In that case, we will charge €50 for preparation and the consultation. The remaining amount will be refunded within 7 working days via the same payment method.
A17.4 If you wish to make changes after receiving your personal travel plan, this is possible at an additional charge. The additional charge is available on request and depends on the nature and extent of the requested changes.
A17.5 The personal travel plan is protected by copyright, intended for personal use only and is non-transferable. Republishing, reselling or sharing outside your own household is not permitted, without prejudice to the provisions in Article A10: Intellectual Property.
PART B: Business (B2B)
Article B1: Applicability, order of precedence and deviations
B1.1. These B2B terms and conditions apply to all offers and agreements with business partners (advertisers, tourism organisations, brands, affiliates).
B1.2. The purchasing or other terms and conditions of the Client are expressly rejected unless agreed otherwise in writing.
B1.3. If the other party refers in its own documents to other terms and conditions, those terms are expressly not applicable, even if KWR does not explicitly object to them.
B1.4. Deviations are only valid if agreed in writing.
Article B2: Offers and assignments
B2.1. Offers are non-binding and do not automatically apply to follow-up assignments.
B2.2. KWR may engage third parties for the performance of the assignment.
Article B3: Price, payment and indexation
B3.1. Prices are exclusive of VAT and in euros.
B3.2. Payment term: 30 days after invoice date, unless agreed otherwise.
B3.3. In the event of late payment, statutory commercial interest and reasonable collection costs apply; KWR may suspend performance or postpone publications.
B3.4. Indexation: annually. In the event of an interim increase: at least 30 days’ prior notice will be given, with the right to terminate as of the effective date.
B3.5. A (yearly) listing fee may apply for listed accommodations, products and companies; an additional charge may be calculated for listing on the homepage and/or in the newsletter.
Article B4: Duration, renewal, termination and dissolution
B4.1. Collaborations for the placement of articles are in principle entered into for a maximum period of 1 year, unless agreed otherwise in writing.
B4.2. KWR determines the planning for the publication of content after payment has been made.
B4.3. Continuous agreements are renewed for the same duration (maximum 1 year), unless cancelled in writing in time (notice period: 1 month).
B4.4. Dissolution is possible after proper notice of default with a reasonable period to remedy the breach.
B4.5. KWR may terminate with immediate effect in the event of bankruptcy, suspension of payments or discontinuation of the other party’s business.
Article B5: Confidentiality
B5.1. The Parties shall keep each other’s confidential information (rates, strategy, data) confidential, even after the end of the cooperation.
Article B6: Intellectual property and licences
B6.1. All intellectual property rights relating to KWR content belong to KWR or its licensors.
B6.2. For an advertorial/publication, KWR grants the Client a non-exclusive, non-transferable licence to quote or share the published article with source attribution and link; full republication is not permitted without written permission. Attribution of the photographer is mandatory.
B6.3. Material provided by the Client: the Client guarantees that it has the right to dispose of such material and grants KWR a licence to use it on the website, social media, newsletter and e-guides for the purpose of the assignment. The Client indemnifies KWR against claims by third parties.
B6.4. Photo material from KWR may not be used by third parties without written permission; photo material remains at all times the property of the rightful owner.
B6.5. Blogs are uniquely written for KWR; republication of (parts of) a blog is not permitted without written permission from KWR.
B6.6. Blogs written as a result of a press trip remain the property of the relevant blogger (unless agreed otherwise in writing).
Article B7: Editorial autonomy, updates and (affiliate) links
B7.1. Final editing rests with KWR (style, SEO, internal links, quality control). KWR works in accordance with Google’s guidelines.
B7.2. KWR reserves the right to update or amend published articles for editorial, technical or strategic reasons. Updates do not affect the core message or the agreed promotional visibility.
B7.3. KWR may update or change (affiliate) links in published articles after 1 year, unless agreed otherwise in writing.
B7.4. KWR may discontinue a listing (for example in the event of repeated complaints about an accommodation, product or company). There is no right to any refund in money, advertising space or otherwise, unless agreed otherwise in writing.
B7.5. “Permanent article placement” means: a guaranteed online placement for 5 years from the publication date. After this period, KWR may remove, update or archive the article, without any rights or claims arising from this.
Article B8: Result disclaimer and third-party platforms
B8.1. KWR undertakes a best-efforts obligation (reach/SEO/social media); no guarantee of results is given.
B8.2. Reach and visibility also depend on algorithms and systems of third parties (search engines, social media, email platforms). Changes made by those parties are beyond KWR’s control.
Article B9: Liability (B2B)
B9.1. KWR is only liable for direct damage up to a maximum of the invoice value of the assignment (or, in the case of a continuous agreement: the annual total), with an absolute maximum of €5,000.
B9.2. Indirect damage (including loss of profit, consequential damage and data loss) is excluded, except in cases of intent or gross negligence on the part of KWR.
B9.3. These limitations also apply for the benefit of third parties engaged by KWR.
B9.4. KWR accepts no liability for the consequences of incorrect or amended information supplied by or on behalf of the Client, or subsequently amended.
Article B10: Privacy and GDPR
B10.1. The Parties are independently responsible for processing their own data, unless expressly agreed otherwise.
B10.2. If KWR acts as a processor, a separate data processing agreement applies and takes precedence in the event of conflict.
B10.3. The Client guarantees lawful provision of data and indemnifies KWR against claims by data subjects relating to unlawful data or instructions.
Article B11: Force majeure
B11.1. Force majeure includes but is not limited to disruptions at hosting providers/third parties, power/internet outages, (cyber)attacks, epidemics, government intervention, strikes and major platform changes.
B11.2. If the force majeure situation lasts longer than 60 days, either party may terminate; settlement will take place on a pro rata basis.
B11.3. If a party is completely unable to fulfil its obligations due to force majeure, the other party may terminate the agreement with immediate effect, without any liability for damages.
Article B12: Notice-and-Takedown for partner content
B12.1. In the event of alleged unlawfulness or serious complaints, KWR may temporarily take content offline for investigation.
B12.2. KWR decides independently on reinstatement; no refund will be given unless agreed otherwise in writing.
Article B13: Assignment and third parties
B13.1. The Client may not transfer rights or obligations without written permission from KWR.
B13.2. KWR may assign payment claims and engage third parties/sub-processors.
APPENDIX: Partner Terms
Appendix A: Sunny Cars
Terms:
a. Refund only applies to standalone rental car bookings with Sunny Cars made exclusively through the KWR booking form.
b. Minimum rental amount: €250.00 (excluding VAT). Maximum refund: €60.00 per booking, depending on the membership type.
c. The applicant is a Free, 365, Lite or Premium member of KWR PLUS or has purchased the specific KWR product in which this refund is included. Name and address details must match.
d. Only fully completed applications will be processed, provided they meet the stated conditions.
e. Payment will be made no later than 4 weeks after the end of the rental period.
f. Not valid for existing bookings made through other promotions or bookings made through other partners.
g. Valid in combination with discount codes, provided the booking is made through KWR.
h. The right to a refund expires 2 months after the rental car return date.
i. Discounts included in KWR travel guides are valid for 1 year from the date of purchase of the relevant guide.
j. The promotion is valid for as long as the cooperation with Sunny Cars continues. In the event of termination, KWR will communicate this in a timely manner; ongoing bookings will be completed.
k. The general terms and conditions of Sunny Cars also apply to all bookings.